Best practices for enabling neurodivergent people at work.
A framework of workplace practices that help organizations support
employees with ADHD, autism, dyslexia, dyscalculia, dyspraxia,
and related profiles. Each practice has observable signs that it
is in place — called indicators — so organizations can review,
measure, and improve.
About
A framework of workplace best practices
NEI describes what good workplaces actually do to support
neurodivergent employees — not in terms of values or intentions,
but in terms of observable, improvable practices. Things you
can look for, assess, and change.
Each practice in the framework comes with indicators —
signs that the practice is in place. Some signs are visible from
public sources. Others require the organization to document or
demonstrate them. This means NEI can be used both by researchers
assessing organizations from the outside and by organizations
reviewing their own practices from the inside.
Some practices in NEI are broadly good management. But every
indicator in NEI was included because it matters specifically
for neurodivergent employees — often more than the organization
realizes.
These are examples of the kind of practices NEI describes —
specific, observable, and especially important for neurodivergent employees.
Evaluate people on what they produce, not how they present themselves
Performance reviews should measure results and impact — not
communication style, eye contact, or how someone comes across
in meetings. For many neurodivergent employees, style-based
assessment is the single biggest obstacle to fair recognition,
even when their actual work is excellent.
Employees who need a consistent physical workspace to work
effectively should have one. Hot-desking requires people to
re-establish their environment every day — overhead that many
neurodivergent employees cannot simply work around. A stable
workspace is a prerequisite for stable work.
Words like rule, policy, and required
signal that strict adherence is expected and that enforcement
is real. If something is more like a guideline or a preference —
and others routinely ignore it without consequence — calling it
a rule causes genuine harm.
Many neurodivergent employees interpret stated policies literally.
When they follow a rule that others disregard unpunished,
they bear a compliance cost that their colleagues don't. They
also learn that the organization's stated norms can't be trusted —
which makes every future instruction harder to calibrate.
Use precise language. Is it a rule, a guideline, or a preference?
NEI practices are relevant across all industries — but some are
more commonly critical in specific contexts. Browse by industry
to see which practices are most likely to matter in your organization.
Review your organization's practices against a structured,
evidence-based framework. Identify gaps and prioritize improvements
without starting from scratch.
Managers and team leaders
Understand what good workplace design looks like in concrete terms —
and which management practices most affect neurodivergent team members.
Inclusion and DEI practitioners
Move beyond good intentions. NEI provides observable criteria for
neurodivergent inclusion that can be tracked, reported, and improved.
Workplace design and policy teams
Apply a framework grounded in how neurodivergent people actually
experience work — not just general accessibility compliance.
Advisors and consultants
Use a shared, citable framework when advising clients on
neurodivergent workplace design — with clear criteria and
evidence grounding.
Researchers and analysts
Assess organizations from public sources using inferred criteria —
no organizational cooperation required. Cite a stable, versioned
framework in published work.
Framework
How NEI works
NEI is structured so that indicators can be assessed at different
levels of rigour — from signals visible in public sources to
independently verified evidence. It is developed openly, versioned
like software, and governed through a transparent contribution process.
Three evidence tiers
Indicators can be assessed from public sources (inferred),
from publicly stated policies (declared), or through
independent verification (validated). Not all tiers apply
to every indicator.
Every indicator has a unique identifier and a version history.
Changes are tracked, prior versions remain accessible, and the
framework evolves through public contribution.
NEI is freely available under a Creative Commons licence for
non-commercial use. Commercial use — including advisory, platform,
and investment applications — requires permission.